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Our Policies

Reservations
We guarantee your room the moment you reserve it. We count on you to guarantee payment, subject to our cancellation policy (below).

  1. Reservations are required.
  2. Credit card (MC/Visa/Discover) when booking reserves the room.
  3. Two-night minimum may be required on weekends, holidays and special events.
  4. A cancellation must be received and acknowledged by the innkeeper, not on-line.
  5. Cancellations at least 14 days prior to arrival are assessed a $25 re-booking fee.
  6. Cancellations within 14 days of arrival may require full payment, especially in high season.
  7. Early departures or no-shows require full payment of reservation.
  8. When reserving all of four guest rooms for one or more nights, a cancellation of any room may require full payment of the entire reservation as we cannot recover lost reservations.
  9. Well-behaved children 12 years or older are welcome.  We cannot accommodate young children or infants.

Rates (including full breakfast)

  1. Rates are seasonal and published on our real-time reservation system.
  2. Rates based on single/double occupancy; a $50 third-person fee per night applies only to the Grape Harbor Room.  The Grape Harbor Room is the only room that can accommodate a third person.
  3. Local and state sales tax (total of 12.50%) not included in the room rates.
  4. Rates subject to change without notice.
  5. A $25/day surcharge is added to the reservation when using the Sauna Room, up to two 20-minute sessions each day.

Arrival and Stay

  1. Check-in is 3:30 to 6:00 pm.  Call if arriving after 6:00 pm.  We do not accept check-ins after 10:30 pm out of respect for other guests and for our own well-being. If on a late-night arrival into Buffalo, please make other lodging arrangements for that night.
  2. Check-out time is 11:00am.
  3. We have a 10:30 pm-7:30 am quiet time to be respectful to all of our guests.
  4. Breakfast is served fresh at 8:30am each morning in our dining room.
  5. Adults (18 and older) ONLY are allowed in the Dry Sauna Room – no exceptions!

Fine Print

  1. We do not accept pets, but we can assist with boarding nearby.
  2. Only the Grape Harbor Room accommodates a third person with a twin roll-away bed.
  3. This is a non-smoking B&B.  We reserve the right to add cleaning/repair charges to the payment credit card at the end of a stay for smoking or property damage.